Employers would switch brokers because of AI, other tech: Zywave
Clients now expect a baseline level of technology options from brokers, the company’s 2026 Broker Services Survey finds.
Clients now expect a baseline level of technology options from brokers, the company’s 2026 Broker Services Survey finds.
The insurtech’s co-founder also warns against confusing novelty with value. “Insurance buyers do not need more technology for technology’s sake.”
“Solve a problem the industry actually has — and prove people will buy the answer, before you fall in love with building it,” Henley says in his advice to other insurtechs.
Insurance has been an underperforming industry that resists tech disruption, according to a McKinsey report. However, insurers are finding the technology enables them to cover more risks, and do so more quickly and readily.
Florida changed how the legal system applies to insurance companies, making it more onerous for homeowners to use the courts to challenge denied claims or low payouts.
Legacy infrastructure, data challenges, workflow integration issues, regulatory concerns and skill shortages remain key obstacles in 2026
Organizations that prepare early will be better positioned to protect their people and minimize operational disruption when severe weather strikes.
Wealthy areas such as Beverly Hills, Malibu and Bel Air make up an increasingly large portion of the liability exposure — a dynamic that experts fear could bankrupt the program and undermine the private market.
New systems will help but insurers first need to organize institutional knowledge and review processes.
AB 311 would give auto insurers more tools to evaluate risks to cover, but critics say it’s unclear on how AI can be used.